Terms and conditions
This Agreement explains the terms and conditions applicable to tour packages provided by Black List Tours, Inc. (“Black List Tours”, “we”, “us”, and “our”). As used in this Agreement, the terms “you” and “your” refer to each person who purchases and/or uses a tour package provided by Black List Tours. Benefits of Tour Packages. Our tour packages offer services of a professional tour guide, first-class accommodations, meals as outlined in planned itinerary (and provided by any lodging, transportation services, event, cultural and adventure-based vendor (operator), transportation while in Africa as specified in the itinerary and excursions and tours as outlined in the itinerary. Black List Tours may, from time to time, offer you optional services or benefits. By using those services and/or benefits when they become available, you agree to be bound by this Agreement, and its subsequent amendments. Final documents and itinerary will be e-mailed once finalized. Rates and Exclusions. The rates and charges for tour participation are those established at the time the tour is booked with Black List Tours. Published rates and charges are typical “per person,” But can be per group based upon double occupancy (or more) with a private bath. Single rooms are subject to a supplemental charge. Expenses and terms not specifically identified in the applicable Black List Tours. These include any paperwork or charges associated with: passports, visas, immunization, meals other than those specified, optional excursions, trip protection coverage, alcoholic beverages (beer, wine, and liquor…or those not mentioned in lodge package), all beverages excluding those provided in Black List Tours trucks (not provided by BLT), telephone calls, room service, laundry, personal items, baggage handling, International airfare unless otherwise stated, gratuities (tips) and transportation to or from any departure gateway and any other costs that might be incurred not stated in the tour package. Fees and Charges. You must promptly pay the following fees and charges for participation in a Black List Tours planned itinerary.
Cancellation of Service: Terms and Conditions
As mentioned previously, all bookings of Black List Tours shall follow the written policies of its vendors and operators. Terms may (will) vary from Vendor to Vendor. Black List Tours LLC. is to be held harmless for any loss of funds or fees outside these conditions.
Overview
This Extenuating Circumstances Policy explains how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or illegal to complete your reservation. This Policy applies to reservations of both accommodations and Experiences ( lodging, transportation services, event, cultural and adventure-based vendor (operator).
When this Policy allows for cancellation {Extenuating Circumstances Policy }, it controls and takes precedence over Black List Tours cancellation of Services policy. Guests that are impacted by an event covered by this Policy {Extenuating Circumstances Policy} can cancel their reservation and receive, depending on the circumstances (and terms of the procured vendor), a cash refund, travel credit, and/or other consideration. Hosts that are impacted by an event covered by this Policy can cancel without adverse consequences (As long as terms are agreed to by all vendors).
What events are covered
This Policy uses the term “Event” to refer to the following situations that occur after booking and payment, are unforeseen at the time of booking, and prevent or legally prohibit completion of the reservation.
Changes to government travel requirements. Unexpected changes to visa or passport requirements imposed by a governmental agency that prevent travel to the destination. This doesn’t include lost or expired travel documents or other personal circumstances relating to a guest’s authorization to travel. Including meeting covid or vaccination policies that might be in place by Airline, or government institutions. This does not include errors in filing for a passport or Visa, or receiving documentation of Covid results, or having tests done in the required time frames. This or any other delays made in the process of procuring official government documents.
Declared emergencies and epidemics. The government declared local or national emergencies, epidemics, pandemics, and public health emergencies. This does not include diseases that are endemic or commonly associated with an area—for example, dengue or Zika in Puerto Rico, or Yellow Fever or Malaria in Kenya.
Government travel restrictions. Travel restrictions imposed by a governmental agency that prevent or prohibit traveling to, staying at, or returning from the Listing location. This does not include non-binding travel advisories and similar government guidance.
Military actions and other hostilities. Acts of war, hostilities, invasions, civil war, terrorism, explosions, bombings, rebellions, riots, insurrection, civil disorder, and civil unrest.
Natural disasters. Natural disasters, acts of God, large-scale outages of essential utilities, volcanic eruptions, tsunamis, and other severe and abnormal weather events. This does not include weather or natural conditions that are common enough to be foreseeable in that location—for example, hurricanes occurring during hurricane season in Florida.
What is not covered
Everything else. This Policy only allows for cancellations for the Events described above. Everything else is excluded. Examples of situations that this Policy does not allow cancellations for include: unexpected disease, illness, or injury; government obligations like jury duty, court appearances, or military duties; travel advisories or other government guidance (that fall short of a travel ban or prohibition); cancellation or rescheduling of an event for which the reservation was made; and transportation disruptions unrelated to a covered Event like road closures, as well as flight, train, bus and ferry cancellations. If you cancel a reservation in these cases, the amount credited or potentially refunded will be determined by the cancellation of services determined by procured vendors and operators. { This applies to lodging, transportation services, event, cultural and adventure-based vendor (operator)}.
Services for Black List Tours LLC. Holds their own cancellation policy which goes as follows:
- All Guests of Blacklist Tours (BLT) are responsible for the procurement of their own government documents, airline tickets, and services procured outside of BLT services. BLT can be hired to assist with the process of procuring such documents, transfers, and tickets, but the ultimate responsibility falls on the guest (Client).
- Reservations made 65 days and out shall not be held responsible for any costs, as long as proper written notice is sent to BLT stating intentions. (In writing is EXPLICITLY, Emailing the company at info@blacklisttours.com and stating a cancellation of all services or stating which specific services to cancel).
- Cancellation of Services within the 31-60 day window can receive up to a 50% refund on services procured, or a booking of a later date (that would be subject to availability). If you cancel a reservation in these cases, the amount credited or potentially refunded will be determined by the cancellation of services determined by procured vendors and operators.
- Cancellation of Services within the 16-30 day window can receive up to a 20% refund on services procured, or a booking of a later date (that would be subject to availability). If you cancel a reservation in these cases, the amount credited or potentially refunded will be determined by the cancellation of services determined by procured vendors and operators.
- Cancellation of Services within the 0-15 day window prior to the planned trip will not be offered a credit or refund unless vendors or operators are agreeable to making amends with the guest (client). By paying money towards BLT services, you are automatically agreeing to these terms.
- Third-party travel protection services are always strongly recommended just in case situations. We personally do not offer travel protection service at this time but can recommend a few international companies that provide services.
- Any costs related to stoppage of money, refund, or rescheduling of the trip shall be the client (guests) responsibility.